Smart buildings no longer just turn dials—they make choices about people. This post explores why swapping human intuition for predictive algorithms risks "fossilizing" our properties, automating old systemic bias, and creating a rigid ecosystem unable to adapt when crises strike.

Automated systems in buildings now make consequential decisions about people—from tenant screening to security—yet accountability is disappearing across the value chain. This post explores the concept of "diffuse causation" and the hidden risks of algorithmic decision-making in real estate.